Expert And Friendly Hosting Support
A positive and friendly attitude forms the basis of a strong long-term relationship with our clients, even during the most challenging times. Our support team members engage not only their intellect but also their empathy.
Multiple Help Channels
Discover new tips and tools to help you reach your goals
Instant Self-help
Automated solution
When you submit your inquiry to our support team, we analyze it. If we have already solved a similar problem, we will provide the solution quickly for you to try, ensuring a fast resolution.
Pinned help on every page
Access quick help on every page of our client interfaces. We make it easy to find answers to common user inquiries by pinning relevant support articles under the help section.
Extensive Knowledge Base
Access our comprehensive knowledge base for helpful articles on frequently asked questions, how-to guides, and troubleshooting instructions. It’s your quickest support channel!
24/7 Live help
Live Chat
Our live chat is fast and effective. Our friendly chat representatives resolve over 90% of inquiries successfully.
Sales Phone Support
For sales issues that are best resolved over the phone, we provide the option to call our knowledgeable operators.
Helpdesk tickets
For assistance with your most complex issues, please contact our advanced technicians via our ticketing system. They typically respond within 15 minutes, and most issues are resolved with a single reply. Support through the ticketing system is available 24/7.
Help Center
- Get simple answers to your questions.
- Browse support articles by name or topic.
- Follow our step-by-step guides.
Helpful
Videos
