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VivintHost.com, LLC.

7853 Gunn Hwy
Tampa, FL 33626

(844) 293-2410

Privacy Policy

This privacy policy provides details about how your personal information is collected, shared, and used by us.

  • Last Updated: June 22, 2024
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Information We Collect From You

Website Visitors

Vivint Host, like most website owners, collects non-personally identifying information of the type that web browsers and servers generally make available, such as:

  • Browser Type
  • Language Preference
  • Referring Site
  • Date and time of each visitor request
  • Pages your view

  • The objective of collecting non-personally identifiable information is to better understand how Vivint Host's visitors utilize the website.

    Vivint Host also gathers potentially personally identifying information, such as:

  • Email address
  • Personal website URL
  • Internet Protocol (IP) address for logged in users
  • Internet Protocol (IP) address for users placing an order

  • Vivint Host only discloses logged in user IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

    Signing Up For Services; User Information

    To provide web hosting services and/or domain registration/management, we collect the following information from you:

  • Information you supply before to any registration process, such as when you provide us with your email address;
  • We collect information from you during registration, when you contact us for support, or when you use our products or services.
  • We also collect payment information, including credit card information, when you purchase our products and services.
  • Instruction Prevention

    Domain Registration

    When you purchase Domain Registration services for top level domains (TLDs), we, as the domain registrar, must collect the following personal information from you (collectively, "Personal Information"):

  • Registrant Name
  • Registrant Organization (where applicable)
  • Registrant Address
  • Registrant Email
  • Registrant Fax (where applicable)
  • Registrant Phone number
  • Administrative Contact
  • Administrative Contact Organization (where applicable)
  • Administrative Contact Address
  • Administrative Contact Email
  • Administrative Contact Fax (where applicable)
  • Administrative Contact Telephone Number
  • Technical Contact
  • Technical Contact Organization (where applicable)
  • Technical Contact Address
  • Technical Contact Email
  • Technical Contact Fax (where applicable)
  • Technical Contact Telephone Number
  • Billing Contact
  • Billing Contact Organization (where applicable)
  • Billing Contact Address
  • Billing Contact Email
  • Billing Contact Fax (where applicable)
  • Billing Contact Telephone Number

  • Our gathering of Personal Information is required to fulfill with our contractual responsibilities to the Internet Corporation for Assigned Names and Numbers "ICANN" and some TLD registries "Registries" in order for you to successfully register your domain name. In addition to Personal Information, our contracts with some Registries may require us to collect other personal information for TLD registration, such as professional affiliations, identity, or other qualifiers "Additional Personal Information".

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    Disclosure Of Information

    Public Whois: Our agreements with ICANN and other Registries compel us to make certain domain name information "WHOIS Information" available and accessible to the public via a searchable port 43 "WHOIS" Service on a public webpage operated by the applicable registrar of record "WHOIS Site". The WHOIS Site is a publicly accessible database that contains WHOIS information such as a domain name, the name server(s) to which it points, and the date it was created and expired.

    Transfer out: If you begin a transfer of a domain name away from us as the registrar of record, we may be required, under our contract with ICANN, to post your registrant email address acquired from your Personal Information on the WHOIS Site for approximately five (5) calendar days. After this period, presuming a proper transfer, you will no longer be our customer for that domain name, and the gaining registrar will maintain your WHOIS information.

    Certain registries: Registries are third-party TLD providers that are not affiliated with domain registrars. If needed by contract with a specific Registry, we may be required, as a domain registrar of domains offered by the Registry, to provide Personal Information and Additional Personal Information to such Registry in order to correctly register your domain name. If we supply a Registry with your Personal Information and Additional Personal Information, the Registry is responsible for adhering to applicable data privacy regulations.

    Data escrow: Our contract with ICANN requires us to deposit the Personal Information acquired with a secure third-party escrow provider who acts only as the data's holder.

    Permitted Disclosures: We may also release your Personal Information as required by ICANN's laws, regulations, and policies, such as the Uniform Domain-Name Dispute-Resolution Policy "UDRP".
    We keep the data we acquire in a variety of locations within our infrastructure, including system log files, back end databases, and analytics platforms.

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    Protection Of Certain Personally Identifying Information

    Vivint Host only shares potentially personally-identifying and personally-identifying information with its employees, contractors, and associated companies that:

  • Need the information to process it on behalf of Vivint Host.
  • Provide services available on Vivint Host's website.
  • Have agreed not to share it with others.

  • Some of those workers, contractors, and connected organizations may be based outside of your home country; by using Vivint Host's website, you agree to the transmission of such information to them.

    Vivint Host will not rent or sell personally identifiable information to anyone.

    Other than to its employees, contractors, and affiliated organizations, as described above, Vivint Host discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order, government investigation, legal investigation, or other governmental request, or when Vivint Host believes in good faith that disclosure is reasonably necessary to protect Vivint Host, third parties, or the public at large.

    If you are a registered member of Vivint Host and have provided your email address, Vivint Host may send you an email on occasion to inform you of new features, collect feedback, or just keep you up to date on what is going on with Vivint Host and its products.

    We generally share this type of information through the Vivint Host social media channels, so we plan to keep this type of correspondence to a minimum.

    If you give us a request (for example, through our support email or one of our feedback systems), we reserve the right to publish it in order to help us clarify or reply to your request, as well as to assist other users.

    Vivint Host takes all reasonable precautions to prevent the unauthorized access, use, modification, or destruction of potentially personally identifiable information.

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    How We Use Your Information

    We have a legitimate interest in running a successful and efficient business, as well as providing you with Services and relevant content. We collect various types of information about you, such as your name, email address, and browsing history. This information, both alone and in combination with other data we collect about you, is used for the following purposes:

  • To provide the requested Services to you.
  • To provide you with valuable content.
  • To ensure the proper functioning of our Services.
  • To offer and improve our Services.
  • To provide you with the requested information or technical support.
  • To facilitate your movement through our websites or your use of our Services.
  • To diagnose problems with our servers or our Services.
  • In connection with our security and compliance programs.
  • To administer our websites.
  • To communicate with you.
  • To assist us in offering you a personalized experience or otherwise tailor our Services to you.
  • As otherwise described in this privacy policy.

  • To do a better job of advertising and marketing our Services; our use of your information to do this is performed with your consent where required by applicable law.

    To advertise and market third-party products and services such advertisement is only performed with your permission where your consent is required by applicable law.

    To target prospective customers with our products or services such targeting is only performed with your permission where your consent is required by applicable law.

    We also use the information we receive in aggregated and anonymized formats to generate reports on trends and statistics, such as mobile search trends, email open rates by industry, campaign best practices, and the number of users who have been exposed to, or clicked on, our websites, or evaluated or purchased our products and services.

    Payment information you supply to us, including credit card information, will only be used to process payments for our products and services. We have strict security measures in place to protect your data, ensuring it is handled with the utmost care and confidentiality.

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    How We Shared Information

    Vivint Host may share personal information with other parties to deliver better service.

    Third-Party Providers: Vivint Host may share your information with third-party service providers or resellers of Vivint Host services.

    These organizations can help with marketing, credit card processing, content delivery, email, sales leads, and customer support. Third-party providers may only treat personal information under VivintHost's instructions and by the Privacy Policy.

    Advertising: We may cooperate with advertising companies to deliver relevant ads using cookies and other tracking devices.

    Business Transactions: To give information to a third party if we reorganize, sell, assign, or declare bankruptcy.

    Aggregated or De-identified Data: We may share or utilize aggregated or de-identified information with third-party partners for research related to our Services.

    As Required by Law or Similar Investigations: To fulfill legal duties (e.g., a subpoena) or investigate potential legal infractions. Vivint Host may be forced to release personal information in response to valid requests from public authorities, such as meeting national security and law enforcement needs.

    Safety: We may share your information to protect and defend Vivint Host's safety while investigating and preventing fraud or security issues.

    Consent: Vivint Host may disclose your information with your permission.

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    How We Use Cookies

    At Vivint Host, your online safety is our top priority. We use 'cookies', which are harmless text files saved to your hard drive by a web page server. Rest assured, cookies cannot be used to launch programs or install viruses on your computer. They are uniquely assigned to you and can only be read by web servers in the domain from which they were issued.

    Cookies serve primarily as a convenience feature to save you time. A cookie tells the web server you've returned to a specific page. For example, you personalize Vivint Host pages or register with a Vivint Host site or service. In that case, a cookie allows Vivint Host to remember your individual information on future visits. This simplifies storing your personal information, such as billing and shipping addresses. When you return to the Vivint Host website, the information you previously gave will be recovered, allowing you to access the Vivint Host features you configured.

    Some cookies are required for Vivint Host sites to function correctly, such as cookies showing you've successfully logged into your account. Some cookies, such as those used by Google Analytics, allow us to observe how visitors use our websites. Others are used to personalize the advertising experience. Suppose you visit a Vivint Host website with cookies enabled. In that case, you indicate that you agree to our use of cookies with your browser.

    Rest assured, you have full control over the use of cookies on Vivint Host. You can easily manage them through your browser's settings or by installing plugins. If you choose to limit your browser's use of cookies, please note that some features on Vivint Host sites may not function as smoothly.

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    Business Transfers

    If Vivint Host, or substantially all of its assets, is purchased, or if Vivint Host goes out of business or declares bankruptcy, user information will be one of the assets transferred or acquired by a third party. You understand that such transfers may occur and that any Vivint Host acquirer may continue using your personal information by this policy.

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    Children

    Our website and services are not intended for youngsters; they are specifically created for businesses. We do not intentionally collect information from or about minors under 13, and their usage of our services is strictly prohibited.

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    Third Party Links

    You can access other websites via links from Vivint Host websites, where you can buy items and services or sign up to receive information or new product updates. In many of these circumstances, you will be requested to submit personal information such as your name, email address, other contact information, and credit/billing details. Suppose you place an order or provide personal information to a website or service that VivintHost does not operate. In that case, Vivint Host has no control over how the third party uses your personal information. Vivint Host thus accepts no responsibility or liability for how the organizations that manage such connected websites gather, use, disclose, safeguard, or otherwise handle your personal information. Vivint Host provides links to various websites for your convenience. Please exercise caution while accessing connected websites since they have different independent privacy policies.

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    Security

    We make reasonable efforts to protect your information using physical and electronic protections. However, due to the nature of the Internet, we cannot guarantee its security or privacy. To protect yourself from security and privacy concerns, we recommend using anti-virus software, running regular credit checks, utilizing firewalls, and taking other steps.

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    Transfers

    Your information may be transferred to and stored on computers outside your state, province, nation, or other governmental jurisdiction, where privacy regulations may be less stringent than those in your area. Your approval of this Privacy Policy, followed by the input of such information, constitutes your acceptance of the transfer. Information provided to Vivint Host will be collected, processed, kept, disclosed, and disposed of in compliance with relevant US laws and this policy. If you are a non-U.S. member, you realize and agree that Vivint Host may collect, use, and disclose your information to entities outside your native jurisdiction. Furthermore, such information may be stored on servers outside your resident jurisdiction. United States law may provide a different level of protection for information than other countries.

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    Privacy Policy Changes

    Although most changes are expected to be modest, Vivint Host may alter its Privacy Policy from time to time at its sole discretion. Vivint Host encourages visitors to review this page periodically for updates to its Privacy Policy. Your continued use of this site following any modification to this Privacy Policy constitutes your acceptance of that change.

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    How To Contact Us

    We welcome your feedback on this Privacy Policy. If you believe we have not adhered to this Privacy Policy, or if you require any changes or access to your personal information, please get in touch with our Data Protection Officer via email at privacy@vivinthost.com